For: Three Treasures Clinic
Why I collect your personal data and what I do with it
When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the General Data Protection Regulation – i.e. the law):
I have a legal obligation with my professional body to retain your records for 7 years after your most recent appointment (or age 25, if this is longer). After this period, your records will be shredded and destroyed.
Your records are stored on paper, in locked filing cabinets, and the back clinic door is always locked out of working hours.
Your phone number is stored on my mobile phone with a passcode. Any email correspondence will be printed and added to your paper records before being deleted from my computer.
I will never share your data with anyone who does not need access without your consent. Any third party correspondence (for example with your doctor or other medical practitioner) will be stored in a password protected file electronically and a copy printed and added to your paper records. The electronic file will be removed from the computer when I am satisfied the prevailing issue has been dealt with.
You have the right to see what personal data of yours I hold, and you can also ask me to correct any factual errors. Provided the legal minimum period has elapsed (7 years), you can also ask me to erase your records.
I want you to be absolutely confident that I am treating your personal data responsibly, and that I am doing everything I can to make sure that the only people who can access that data have a genuine need to do so. Of course, if you feel that I am mishandling your personal data in some way, you have the right to complain. Complaints need to be sent to what is referred to in the jargon as the “Data Controller”. Here are the details you need for that:
Nicola Rycroft, email@example.com, 07467 185761
34 Brettingham Avenue, Cringleford, Norwich, NR4 6XQ
If you are not satisfied with my response, then you have the right to raise the matter with the Information Commissioner’s Office.
Initial consultation and treatment (60/75 mins) - £60
Follow up treatments (45/60 mins) - £50
Block of 4 (paid upfront) - £180
Initial Consultation and Treatment (60/75 mins) - £70
Follow up treatment (60 mins) - £60
4 session continuation block (paid upfront) - £220
Find about more about this treatment